Some people have had problems with their camera on their Windows Phone 8 device. You could ask for a replacement unit, although some people have encountered the same issue on more than one device.Some people have reported success by pushing on the screen where the proximity sensor is located.Give it a wipe or try using compressed air on the top edge to blast any dust away. You should also make sure there’s no dirt covering it. It’s located next to the front-facing camera at the top of the phone. Make sure that you don’t have a screen protector covering it. This is likely an issue with the proximity sensor.If you tap the Power button twice the screen should blink back to life, but you may have to act quickly to end the call.This makes it unresponsive, so it’s difficult to cancel or end the call. Problem: Sync not working, can’t send or receive emails or textsĪ lot of few people have encountered persistent problems with their screen going black whenever they make or receive a call on their Windows Phone 8 device.
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December 2022
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